At Captivating Cabinets, we are committed to your satisfaction and stand behind the quality of every product we offer. Please review our return policy below for important information regarding returns and damages.

Return Eligibility

Returns are only accepted with prior approval.

Custom-made or special-order cabinets are non-returnable.

Damaged or defective items must be reported within 48 hours of delivery.

Non-Returnable Items Assembled cabinets

Installed or altered products

Clearance or final sale items

Custom or made-to-order cabinetry

Return Process

Contact Us at Sales@CaptivatingCabinets.com or call 732-759-4654 to request return approval.

If approved, you will receive a Return Authorization (RA) number and return instructions

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

All approved returns may be subject to a 20% restocking fee.

Damaged or Defective Items

If your order arrives damaged or with missing parts:

Notify us within 48 hours of delivery.

Provide photos and a brief description of the issue.

We will promptly address the issue with a replacement, repair, or refund.

Contact Us

For any return or damage-related inquiries: 📧 Email: Sales@CaptivatingCabinets.com 📞 Phone: 732-759-4654